Effective Date: January 1, 2026
Gambrell Health Services Medical Document Reviewers ("GHSMDR," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the information entrusted to us by our clients and the individuals whose records we review. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our website located at gamhsdr.com and the professional services we provide.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact information such as name, email address, phone number, and mailing address submitted through our contact or work request forms.
- Business information such as law firm name, company name, or organization affiliation.
- Medical records, service records, and related documentation submitted to us for review as part of a client engagement.
- Payment information submitted in connection with our services.
- Communications you send to us by email, phone, or through our website.
Information Collected Automatically
- Log data such as IP address, browser type, pages visited, and time spent on our website.
- Cookies and similar tracking technologies used to improve website functionality and user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and deliver the medical document review services you have requested.
- Communicate with you about your engagement, including status updates, questions, and delivery of work product.
- Process payments and maintain billing records.
- Respond to inquiries submitted through our website or by other means.
- Improve our website, services, and internal processes.
- Comply with applicable legal obligations and professional standards.
3. Medical Records and Protected Health Information
Medical records and other protected health information (PHI) submitted to GHSMDR for review are handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. We use PHI solely for the purpose of performing the services requested by the submitting client and do not use or disclose PHI for any other purpose without authorization.
All medical records are transmitted, stored, and delivered through secure, encrypted channels. Access to PHI is restricted to authorized personnel directly involved in the review engagement.
Clients who submit medical records to GHSMDR represent that they have the legal authority to do so and that the submission complies with all applicable privacy laws and professional obligations.
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We may disclose information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering our services, subject to confidentiality obligations.
- Legal Requirements: We may disclose information when required by law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, information may be transferred as part of that transaction.
- With Your Consent: We may share information for any other purpose with your explicit consent.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect the information we hold against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted file transmission, secure client portal access with credential verification, and restricted internal access to sensitive information.
While we take data security seriously and employ reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.
6. Data Retention
We retain personal information and work product for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and professional obligations, and to resolve disputes. Medical records submitted for review are retained only for the duration of the engagement and any applicable retention period required by law, after which they are securely destroyed or returned to the client upon request.
7. Cookies
Our website may use cookies and similar technologies to enhance functionality and analyze site usage. You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.
10. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and contractual limitations.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant data protection authority.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Gambrell Health Services Medical Document Reviewers
Website: gamhsdr.com
Contact form: Contact Us