Effective Date: January 1, 2026
These General Terms of Use ("Terms") govern your access to and use of the website located at gamhsdr.com and the professional services provided by Gambrell Health Services Medical Document Reviewers ("GHSMDR," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By accessing or using our website, submitting a work request, or engaging GHSMDR for professional services, you represent that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and agree to comply with these Terms and all applicable laws and regulations.
If you are accessing our website or engaging our services on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Description of Services
GHSMDR provides professional medical document review services, including but not limited to sorting and organizing medical records, preparing medical record chronologies and summaries, conducting clinical analysis, supporting veterans disability claims, and performing independent medical record reviews. A full description of our services is available at gamhsdr.com/services.
Our services are performed by registered nurses and are intended for use by attorneys, law firms, insurance professionals, veterans, and other authorized clients. Our services do not constitute the practice of medicine, the provision of medical advice, or the establishment of a physician-patient relationship.
3. Use of the Website
You agree to use our website only for lawful purposes and in a manner consistent with these Terms. You agree not to:
- Use the website in any way that violates applicable federal, state, or local law or regulation.
- Transmit any material that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Attempt to gain unauthorized access to any portion of the website, our systems, or any connected networks.
- Interfere with or disrupt the operation of the website or servers or networks connected to the website.
- Use automated tools, bots, scrapers, or similar technologies to access or collect information from the website without our express written consent.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Submit false, misleading, or fraudulent information through any form or intake process on the website.
4. Client Responsibilities
Clients who engage GHSMDR for professional services are responsible for:
- Providing accurate, complete, and timely information necessary for the performance of the requested services.
- Ensuring that all medical records and other documentation submitted to GHSMDR are submitted with proper legal authorization, including any required patient authorizations or court orders.
- Maintaining the confidentiality of login credentials for our secure client portal.
- Reviewing completed work product promptly and notifying GHSMDR of any errors or concerns within a reasonable time.
- Complying with all applicable laws and professional obligations in connection with the use of our work product.
5. Fees and Payment
Fees for our services are established at the time of engagement and are set forth in the applicable service agreement or work request confirmation. Payment terms are as specified in the engagement documentation. For information about our pricing structure, please visit our Payment Center.
All fees are due in accordance with the payment terms agreed upon at the time of engagement. GHSMDR reserves the right to suspend or withhold delivery of work product pending receipt of payment. Fees are non-refundable except as expressly provided in the applicable service agreement.
6. Confidentiality
GHSMDR treats all client information, medical records, and work product as strictly confidential. We do not disclose client information or the contents of any engagement to third parties except as required by law, as necessary to perform the requested services, or as expressly authorized by the client.
Clients agree to treat any proprietary information, methodologies, or processes of GHSMDR disclosed in connection with an engagement as confidential and not to disclose such information to third parties without our prior written consent.
7. Intellectual Property
All content on this website — including text, graphics, logos, page layouts, and service descriptions — is the property of GHSMDR or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, copy, distribute, or create derivative works from any website content without our express written permission.
Work product delivered to clients as part of a completed engagement is provided for the client's use in connection with the specific matter for which it was prepared. Clients may not resell, sublicense, or distribute work product to third parties except as permitted by the applicable service agreement.
8. No Medical or Legal Advice
The services provided by GHSMDR are professional medical document review services performed by registered nurses. Our work product is intended to assist attorneys, insurance professionals, veterans, and other clients in understanding and organizing medical documentation.
Nothing in our work product or on this website constitutes medical advice, legal advice, or a diagnosis of any medical condition. Our services do not establish a physician-patient relationship or an attorney-client relationship. Clients should consult qualified medical and legal professionals for advice specific to their circumstances.
9. Accuracy of Information
GHSMDR makes reasonable efforts to ensure that the information on this website is accurate and current. However, we make no warranty or representation regarding the completeness, accuracy, or timeliness of any information on the website. Website content is provided for general informational purposes only and is subject to change without notice.
10. Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. GHSMDR has no control over the content, privacy practices, or availability of third-party websites and accepts no responsibility for them. Your use of third-party websites is at your own risk and subject to their respective terms.
11. Termination
GHSMDR reserves the right to suspend or terminate your access to our website or services at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise inappropriate. Upon termination, your right to use the website ceases immediately. Provisions of these Terms that by their nature should survive termination will do so, including confidentiality, intellectual property, and limitation of liability.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which GHSMDR is domiciled, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in that state.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
14. Contact Us
If you have questions about these Terms or our services, please contact us:
Gambrell Health Services Medical Document Reviewers
Website: gamhsdr.com
Contact form: Contact Us